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Terms and Conditions

General Terms and Conditions (GTC)

for the nydo online shop at www.nydo-studio.de

"nydo" is a brand of Designmöbel Direkt GmbH. The contractual partner for orders in the online shop www.nydo-studio.de and the provider of all services mentioned therein is exclusively Designmöbel Direkt GmbH. Where "nydo" is mentioned in this privacy policy, it legally always refers to Designmöbel Direkt GmbH.

Below you will find information on what data we collect, how we use it, on what basis this is done, and what rights you have.

1. General

  • Our online shop can be used by all customers aged 18 and over.
  • We only sell in household quantities.
  • These GTC apply to all orders placed via www.nydo-studio.de. Separate B2B GTC apply to businesses.
  • "Working days" are Monday to Friday, excluding public holidays.

2. Registration & Use

  • We require your personal data for an order. This data will be processed in accordance with our privacy policy.
  • Please keep your data up-to-date and treat your access data confidentially.
  • Content you post on our site (e.g., reviews) must not infringe the rights of third parties. nydo receives a simple, revocable right of use for publication on our channels.
  • Only one customer account is permitted per customer.
  • Misuse or unlawful use may lead to account suspension.

3. Conclusion of Contract

  • The contractual partner is Designmöbel Direkt GmbH.
  • Contracts are concluded exclusively in German.
  • By clicking on "Buy now", you submit a binding offer.
  • You will immediately receive an order confirmation by e-mail. This is not yet an acceptance. The contract is only concluded upon our shipping confirmation or delivery.
  • Order data will be stored and sent to you by e-mail.

4. Prices & Shipping Costs

  • The prices stated on the item page at the time of the order, including VAT, apply.
  • Shipping costs and any surcharges for additional services (e.g., assembly) are shown separately.
  • The price in the checkout is decisive.

5. Assembly Service

  • We offer a fee-based assembly service for selected products.
  • Assembly is carried out by nydo or commissioned partners.
  • Painting or electrical work is not part of the service.
  • The risk passes to you upon handover after assembly.
  • Photos may be taken for documentation purposes (see privacy policy).

6. Payment Methods

We offer: prepayment (SEPA transfer), credit card (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay and Klarna (invoice, instant payment, installment purchase).

  • Processing is done via Shopify Payments or Mollie.
  • For Klarna, Klarna's terms and conditions/privacy policy apply. A credit check may be performed.

7. Invoices

You will receive invoices electronically by e-mail (§ 14 UStG).

8. Vouchers

  • Promotional vouchers (e.g., influencer codes) cannot be purchased, have limited validity, and do not apply to shipping or assembly costs.
  • Only one voucher can be redeemed per order.
  • Remaining amounts will not be refunded.
  • Statutory rights remain unaffected.

9. Delivery

  • Delivery only within Germany.
  • Delivery time and shipping method (parcel or freight forwarding) depend on the product page.
  • Nydo is not liable for delays due to force majeure. If this lasts longer than 8 weeks, both parties can withdraw from the contract.
  • If delivery fails due to reasons for which you are responsible, you bear the costs for repeated delivery and, if applicable, storage.

10. Warranty & Liability

  • The statutory liability for defects applies.
  • For used goods, the limitation period is one year.
  • nydo is liable without limitation for intent and gross negligence.
  • In cases of simple negligence, liability is limited to essential contractual obligations, and to foreseeable, typical damage.
  • Claims under the Product Liability Act, for injury to life, body, or health, in the event of fraudulent concealment, or in the event of assuming a guarantee remain unaffected.

11. Guarantees

Additional guarantees only exist if they are expressly stated on the product page. You can find details in our guarantee policy

11. Right of Withdrawal

You have a statutory right of withdrawal of 14 days. You can find details in our withdrawal policy

12. Consequences of Withdrawal

  • In case of withdrawal, we will refund all payments, including standard shipping, within 14 days of receipt of the return.
  • You send returns to the specified return address.
  • nydo bears the return costs within the framework of the statutory right of withdrawal.

13. Voluntary Right of Return

  • Additionally, we grant a voluntary right of return of 100 days.
  • The goods must be returned complete and in perfect condition. Original packaging is desired, but not mandatory.
  • Statutory rights remain unaffected.
  • The costs for the return are borne by nydo, if all the above conditions are met.

14. Retention of Title

The goods remain the property of nydo until full payment has been made.

15. Service & Complaints

For questions or complaints:
Designmöbel Direkt GmbH
Neue Rothofstraße 13–19
c/o K1 Business Club
60313 Frankfurt am Main
E-Mail: service@nydo-studio.de

16. Liability for Links

We assume no responsibility for external links.

17. Data Protection

Our privacy policy applies.

18. Copyright & Rights of Use

All content on www.nydo-studio.de is protected by copyright. Use beyond private use is only permitted with written consent.

19. Dispute Resolution

We do not participate in arbitration proceedings before consumer arbitration boards.

20. Changes to the GTC

The GTC valid at the time of the order apply.

21. Final Provisions

  • German law applies, the UN Convention on Contracts for the International Sale of Goods is excluded.
  • Should any provision be invalid, the remainder of the contract remains valid.

Status: 18.08.2025