Good to hear from you.
We are here to make your experience with nydo as seamless as possible.
Whether you want to track your order, learn more about caring for your sofa, or simply get a quick answer to a question, we are here for you.
FAQ
Here you will find answers to general questions about our products and services.
Is delivery really free?
Is delivery really free?
Delivery, assembly, and placement in your home are free of charge.
How long does delivery take?
How long does delivery take?
Since each sofa is custom-made for you, the production and delivery time is usually 6–8 weeks.
Can I return my couch if I don't like it?
Can I return my couch if I don't like it?
Yes. You have 100 days to try out your sofa at home. If it doesn't suit you, we'll pick it up free of charge and you'll receive a full refund.
How does a return work?
How does a return work?
Simply contact our customer service. We will take care of the free pick-up and the refund.
