Sofas for life. With a 10-year warranty.
At nydo, you don't just buy a sofa – you invest in a piece of home that will accompany you for years. Our sofas are crafted with attention to detail, high-quality materials, and genuine craftsmanship. That's why we offer you more than just the statutory warranty: a 10-year guarantee on the frame and seat suspension.
So you can lean back and relax, knowing that your sofa will deliver on its promises – today, tomorrow, and for many years to come.
We believe in the quality and longevity of our sofas. That's why we offer you more than just the statutory warranty: 10 years warranty on the structural elements of your sofa.
1. Scope of Warranty
Ten (10) years warranty
- Frame (frame construction and non-moving, load-bearing parts)
- Seat suspension (heavy-duty wave springs made of hardened steel)
Two (2) years statutory warranty
For all other parts, the statutory warranty period of two (2) years from the date of purchase applies:
- Fabric or artificial leather covers
- Leather covers
- Upholstery and cushion fillings
- Mechanisms and movable parts (not the suspension)
-
Mechanical components
- Fittings and hardware
This warranty applies exclusively to private use. It is non-transferable and valid only with the original proof of purchase.
2. Exclusions
The warranty does not cover:
- Normal wear and tear (e.g., seat impression, wrinkling, color changes)
- Damage due to improper storage, assembly, or cleaning
- Damage due to misuse, overuse, alterations, or accidents
- Damage due to outdoor placement or placement in damp rooms
The warranty does not cover indirect damages beyond material or manufacturing defects – to the extent permitted by law.
3. Making a Warranty Claim
Please contact our customer service and send us:
- a copy of your proof of purchase
- a brief description of the defect
- photos for documentation
We will promptly review your request and arrange a solution – from repair to replacement.
4. Statutory Rights
This warranty supplements the statutory warranty rights applicable in Germany - two (2) years from purchase. Your statutory rights remain unaffected..
We offer you



